When is a Warranty Not a Warranty?: "I've discovered this in the worst manner possible, by finding out that Hitachi's standard operating procedure for warranty replacement is, literally, a 'slow boat from Asia' approach. A replacement hard drive had to make its way from Singapore to California, taking an estimated 7-10 'business days' (in December, that's extended thanks to the holidays), after which it could be sent across the United States to me in Ithaca."
(Via TidBITS.)
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